After no problems for years, suddenly got error msg 691. Managed to get round this by going through 'connect to' and re entering my original password - have not had to do this for 5 years at least(lucky I remembered it)
Now, if I try and double click the 'e' icon on desktop, the Google page loads with 'page cannot be found' and dial up connect window does not appear. Strangely it still does if I load Outlook Express. I've looked through net, reviewed the connections page in internet options but cannot solve. If I try to change any settings I get an error msg - error 624 - system could not update phone book. Although I can still connect via Outlook Express or network connections, it is annoying me that I cannot just click on the 'e. Any ideas?