I am trying to help a friend resolve problems on a Win ME PC. In Device Manager there is a yellow exclamation mark against PCI Mass Storage Device. Can anyone tell me what drivers require updating to clear this problem?
alcudia and woodchip, Thank you for your interest. I had a further look at the machine and it has one HDD, which ME reports as 42.9 Gb. There is no entry under Disk Drives in Device Manager, so presumably this is the Mass Storage Device with a problem?
Can you advise me what the problem might be? I can not see the make of the drive without taking it out of the machine and I do not want to do this. Any ideas?
Hi Simon. The entry in Device manager is referring to some storage device on the PCI bus. It could well be a PCI UDMA card such as might be used to enable a larger or faster hard drive to be used in an older computer, for example click here. If the 42.9 Gb hard drive is plugged into a PCI card, then that card could have the problem.
I had exactly the same a couple of computers ago, the motherboard/bios is capable of running either ATA or UDMA hard drives. You probably have an ATA hard drive like I did which runs fine but for some reason the system still reports the "mass storage device" with an exclamation mark. I was told this by the shop I bought the m/b from and just lived with it.....
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