novis 21:13 04 Jun 2008


I am using MS Vista on a Toshiba laptop.

I am receiving an error message following an installation of Olympus software for a voice recorder which says Device Detector 3 [and a cross in a red circle].

I am unable to access my recorded voice files and transfer them to my computer.

When I delete the error message I am given an option to find a solution to the proble3m via the internet. However when I select this option, it disappears but I am not given a solution from the internet.

Any suggestions?

Is Device Detector 3 an MS Vista application or is it part of the Olympus software?

How do I resolve the problem?



  Totally-braindead 21:32 04 Jun 2008

See if theres a Vista update to the Olympus software on the Olympus website initially.

It sounds to me as if Vista cannot recognise the device.

Did a quick google search and it does seem to be a common problem and many are blaming the Olympus software.

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