Desktop will not display

  penholder 08:54 09 Apr 2013
Locked

When I boot my computer everything displays as it should up to and including the XP welcome screen. Then the monitor displays a white screen followed by intermittent flashes of the desktop. So I cannot access my programmes etc. The ASUS m/board has a splash start up which works fine and dispaly is ok. When I close this to access the OS, the above then occurs. Any ideas, anyone?

  Chronos the 2nd 09:11 09 Apr 2013

You have a graphics card problem. Try in the first instance removing and reseating the graphics card and if possible try another cable.

  woodchip 09:37 09 Apr 2013

Have you tried starting in safe mode? tapping F8 as its booting. then do a system restore if it gets to Safe Mode

  woodchip 09:39 09 Apr 2013

PS have you been updating the graphics driver of late? if not you could try updating it

  penholder 10:21 09 Apr 2013

The mobo (Asus M4A88t-V EVO) has an integrated ATI Radeon 4250 GPU. Will try starting in safe mode.

  penholder 10:59 09 Apr 2013

Cannot enter safe mode by pressing F8

  woodchip 17:33 09 Apr 2013

you have to keep tapping f8 after you press start button, or try f5

  Fruit Bat /\0/\ 18:32 09 Apr 2013

If it displays ok in safe mode then try uninstalling / reinstalling graphics driver.

  penholder 21:24 10 Apr 2013

Thanks for your help. Further investigations lead me to belive it to be the White Screen virus which has a variety of names such as the Cheshire Police Virus etc.

  Fruit Bat /\0/\ 22:59 10 Apr 2013
  penholder 10:50 14 Apr 2013

Many thanks. Found this site. Used AVG Rescue procedure by downloading tool to USB and using that. Took a long time to clear completely. Afterwards used Malwarebytes, Spybot and a scan with AVG. Interestingly, virus seemed to be linked to Java, but I may be wrong about this.

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