Bought my neice a dell laptop from santa and now she has it full of bugs. normally i can deal with this but she's over did it and i am struggling.
Dont have normal desktop, i.e. no program files or my computer or control panel. i think administrator has been locked out so i cant uninstall some of the nasties before i even start to run adaware etc. Win XP ME
You have antivirus and firewall installed dont you?run the anti virus,install and run ccleaner,run adaware. Or do a reinstall of windows. What do you mean when you say you have no programme files,my computer etc?
cant run anything, wont let me, when you go start - you normally see quick launch icon plus control panel, printers my comp, my pics, my docs, etc, they are all missing, only got - select program actions and defaults and connect to there are loads of scans and malware progs running but i cant action any of them or clear the infections found because i think (pretty sure) they are part of the problem,
I want to start by uninstalling all these daft programs she has loaded but i cant access 'Control Panel'