desktop help

  yorkieman 01:17 15 Dec 2004

please can some one help before i smash my pc? when i go to start and click on my computer it opens but soon as i click on a drive to open it it goes back to my desktop. when i click on any other icon it opens but the page freezes. i have run spybot adaware avg spywareblaster and nothing found i would be gratefull for any help. also should i download sp2 pack or will it screw my computer up more than it is already.thanks in advance

  ICF 06:53 15 Dec 2004

Do a system restore to a time when this did not happen.I have installed XPSP2 on 3 computers without a prob :-)

  howard60 09:14 15 Dec 2004

do as ICF says and when all working ok - do a spybot and adware run and then install sp2.

  yorkieman 09:51 15 Dec 2004

thanks i have tried to do a system restore but i t will not restore, also it will not go back early enough to restore when i click to go back to another month say november it will not move off december. it goes thro the motions when i do a restore then says restore faied

  Graham ® 09:58 15 Dec 2004

Have a look in Event Viewer: Control Panel, Admin. Tools, Event Viewer, System.

Look for Errors, highlight, Action, Properties. You also have the option to send to Microsoft for additional information.

  yorkieman 10:39 15 Dec 2004

tried that, got loads of errors but have not got a clue what to do next

  Graham ® 12:54 15 Dec 2004

Highlight an Error by right click, select Action, Properties. That will tell you what the error is, and maybe what caused it.

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