Hi! This is Crespo calling! Need some advice - when i started up my internet there was a pop-up message on-screen. It said there are unused icons on my desktop & to click onto the" balloon" for the desktop cleanup wizard to do what it said. Should i? and what icons need "cleaning up" when all is working ok? Any help v. welcome. Cheers! C.
may be completely wrong, but might actually ask are you infected and have you run all the usual scans of adaware, spybot, a squared, and what antivirus have you got and is it up to date? and what your OS is?