I bought a desk top in July 2014 from PC Specialist. Not a cheap one a middle range one that cost me £650. Since july I have had 4 RMAs on the machine and PC Specialist have replaced every part apart from the hard drive.
To keep this breif. September 14 graphic card blew. September 14 Motherboard replaced. November 14 CPU replaced. December 14 - PSU replace as it was thought this was causing the failures.
We are now in March 15 and I have just had to send the machine back again as it would not power up. That's 4 returns in less than 12 months.
PC Specialist have been pretty good even gave me a free up date on the warrenty to their gold warenty. However, by now im pretty fed up and all i want is a machine htat works. Bear in mind I work 8 hours a day I sleep 8 hours a day so the machine probably only gets used 5 hours a day. I dont over clock. I keep it clean of the floor. I use surge protection.
I just want a machine that works longer than 8 weeks at a time before I have to return it to be fixed .
Do you think I could ask PC Specialist if Im covered by the sale of goods act?