I have a thin red line down running vertically down my laptop screen, and between googling and using the pcadvisor forums, it seems it is a "back to dell job" As I am just a month out of my one year warranty. Have Dell laptops got a parts guarantee, that I could claim off.
I had a similar problem with a Dell laptop, the screen just went haywire, it was out of warranty but i argued politely but forcefully that it is nothing to do with warranty but as woodchip says "fit for purpose", my laptop was 16 months old and although they tried to say it was not covered by warranty i insisted they repair it because it was obviously not fit for purpose, in the end they send a technician to my home and he installed a new screen FREE of Charge.
Persist with your claim and they will hopefully repair or replace it for you.
I am going to persist with the fit for purpose, as they have already said they will provide me with the cost as it is out of warranty. My previous laptop broke down as well, and low and behold the warranty did not cover it. It was going cost nearly £300 just to look at it. I will persist and will let you know what happens.
thanks for all the help
This thread is now locked and can not be replied to.