My 18 month old Dell Inspiron 6000 suffered a hard drive failure last week which was replaced under warranty.This week the battery failed and I was told it was only warrantied for 1 year and I would have to buy a new battery, cost, £108-00.I was promised urgent courier delivery and 3 days later have heard nothing.I have just spent a frustrating 30 minutes talking to India and being passed from pillar to post on 0870 premium rates and getting absolutely nowhere.I will NEVER buy another Dell - can somebody please tell me where to write so I can vent my considerable anger at this appalling service.I am going abroad shortly and need the laptop for my degree studies and I am hugely offended by the total lack of interest shown by Dell.Buyers beware.
I think this thread shoud be in consumerwatch
Thanks I have posted on Consumerwatch.
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