This is quite a vague question at the moment, as I cannot get access to the model of the laptop, but I will try and see if anybody has any ideas.
My grand daughters laptop keeps crashing. Unfortunately she either cannot find, or did not make a Recovery Disk.
My daughter took it to a repair shop, and was told that as there is no recovery disc, he would have to install a new hard drive.
Is there a way round it?
I have a disc called 'Dban'. I understand it cleans the HHD.
I have an official Windows Vista disc, but the laptop ran Vista.
I have a Recovery Disc for my Acer (Vista)and one for a Toshiba (W7) but I suppose neither of these would be much help.
Does anybody have any ideas?