Dell Inspiron 6000 boot up problem

  morgueman 19:22 02 Sep 2006
Locked

Hello all, i have a Dell Inspiron 6000 lap top with Windows XP. The problem is when i turn it on, an error message comes up, 'the instruction at 0x7c910370 referenced memory at 0x66726000. the required data was not placed into memory because of I/O error status of 0xc000009c'! Can anyone help me please?
thanks

  mattyc_92 19:25 02 Sep 2006

I had a similar problem yesterday (only I built my own system).
I done a "check disc" scan for next reboot. And it fixed a corrupt file.

Worth a try ;-)

  morgueman 19:31 02 Sep 2006

thanks mattyc-92 but how do you do a check disc scan?

  Jackcoms 19:38 02 Sep 2006

My Computer; right click on 'C' drive; Properties; Tools; click 'Check now'.

Tick 'Automatically fix file system errors' and click Start.

This option will run when you next re-start or re-boot the PC

  morgueman 19:40 02 Sep 2006

thanks for your help, but i should of said, i cant log on or anything, the error message wont let me do anything except turn it of!!

  mattyc_92 19:55 02 Sep 2006

Have you tried running in "Safe Mode"?

Reboot, and keep tapping "F8" on your keyboard. You will see a "list" appear. Highlight the "Safe Mode" option and press enter

  morgueman 20:27 02 Sep 2006

sorry tried it in safe mode, even tried it by restoring to a previous date but it hasent helped!

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