I have Dell Inspiron 530 with Windows Vista. I want to format and reinstall but the return to Factory Settings option has become corrupted. I have all original discs. Dell won't help unless I pay for software advice. I have looked at the drivers and utilities but there seem to be forty or fifty driverfs in a zip files. How do I find what drivers I will need after reinstalling the system?
First of all back up all your data to an external drive!
Put the recovery disc into the computer CD drive and reboot from the disc. You may have to get the boot options screen first to do this or enter the BIOS to change the boot order. Once it boots from the DVD you should get the options to restore to factory defaults.
And will this work even if the Section on the computer (D drive) is corrupt? I have my backup running continuously so that is not a problem but I would be lost if I cannot get my computer up and running again
When you say the D drive I'm not sure what you mean. If the hidden partition, which isn't usually labelled, is corrupt and you can see a D drive then it`s probably a partition of your HDD. Right click it and you should see the size.
The recovery disc supplied by Dell will return it to factory defaults and then the Driver disc will give us any missing drivers and applications but you will have to reload any other programs you use like Office for example.
The D Drive is partition of C Drive, 9.99 gigabytes. It contains file called Dell containing factory image. I clicked on this and it seems that this will indeed restore to Factory conditions. Many thanks for your help.