Dell home pc - cant reinstall XP

  Sani1 18:16 05 Apr 2006
Locked

my Dell pc has a recurring virus which I cant get rid of. Tried reinstalling Windows XP but the reinstallation disk that came with pc says that the version on the pc is newer than the version i'm trying to install, and wont let me continue. Can anyone advise?

  Diodorus Siculus 18:24 05 Apr 2006

Try a clean install if you have backed up all your data.

  phil46 19:33 05 Apr 2006

If your Dell PC came without SP2 the tracker bar on log on will be green SP2 IS BLUE you can remove SP2 fromm the add and remove menu you should then be able to reload the XP disk that came with the computer.

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