Dell C600 Won't start up

  smy13 17:20 22 Jan 2006

My son's mate has just bought round his dell c600 because it won't boot. It gets to the windows Xp home
Start page, starts to load the blue screen that you see when the PC has not been closed down properly (for less than a second) then starts to reboot. Trying to get into safe mode it just hangs loading the drivers and goes no further

Any ideas anyone please

  smy13 17:41 22 Jan 2006

Got it into Safe mode and done a system restore but only got as far as above got it back into safe mode
Where do i find scan disk to see if the hard drive has errors on it

  VoG II 17:44 22 Jan 2006

It is chkdsk in XP

Also see click here

  smy13 17:56 22 Jan 2006

Cheers VoG™

I'll remember that one, chkdsk ran OK so it's not that I'll try what the article you posted suggested and let you know if it works

  smy13 18:32 22 Jan 2006

ran through the article but this hasn't cure it any more suggestions please

  smy13 18:39 22 Jan 2006

Don't know if this helps any:
I can't get into safe mode with networking either.
If I reboot and attempt the option 'start normally' the screen is very dark and I can hardly see the xp home start up page the screen has been removed recently for a hinge repair but the laptop has worked correctly since then the owner seems to think he closed the lid yesterday before everything closed down correctly

  Fruit Bat /\0/\ 19:29 22 Jan 2006

OPTION 1 - Repair XP by replacing corrupt files

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems
click here

OPTION 2 - Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

REpair XP
click here

  smy13 19:37 22 Jan 2006

Cheers Fruit Bat /\0/
Running it now as we speak

  smy13 19:54 22 Jan 2006

tried that Fruit Bat /\0/\ but still no go think i'll have to go for a complete istall

  smy13 21:09 22 Jan 2006

In the End has to do a full restore, don't know the cause of the problem, but according to the control panel the last program to run before it went tits up
was Adobe Acrobat reader 7, although the owner says he never used it. Thanks for the help and suggestions guys if nothing else I've learnt a bit more

Many thanks


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