Dell 962 MFD

  Adsa 20:09 24 Oct 2008

Before I recycle our Dell can it be repaired?
We ran some card through for tickets which it didnt like,now making cog grating spinning sounds from the rear,paper jams and message says clear rear paper jam,there are no obvious damaged rollers or cogs that I can see,any suggestions partic as we just purchased 2 new cartidges for it! Many Thanks

  grey george 21:35 24 Oct 2008

The extra thickness of the card may have forced some of the rollers apart, which is why the cogs are now slipping. Before tossing it in the recycle bin it may be worth taking off the cover and seeing if any of the roller supports can be pushed back. Even if successful the print quality will probabley have deteriorated.

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