Hi, Just recently I reinstalled windows Xp using the provided Windows XP reinstallation CD. Now previously I would press CTRL and F11 this would then restore the computer back to the factory settinngs. However Dell claim that if the sofware is uninstalled or windows Xp is reinstalled you will never get the backup again. However when I tried to see how I could get the Dell media direct to install in windows I went into the partitions screen ( When you clean install xp)the bit that puzzles me is that the Ghost partition is still there. So does this mean that I will be able to use the restore partition even without the ctrl f11.