Help please as AOL technical do not have an answer other than re booting, and this does not work. Had computer for nearly 3 years and find on trying to defragmentise,the 0% downloaded remains constant with no movement on the horizontal indicator bar even after 12 hours running. The pictoral illustrates that file activity is taking place and the red indicator flickers from time to time with some sounds from within the computer.
i didnt realise it was the first defrag in 3yrs no wonder its taking so long, try leaving it on for 3 nights running if still on o% on 3rd day, you may start looking to see if you have another problem. i would follow the advice above re recycle bin etc and also do a total clean up first [using something like Ultra Win Cleaner] of all junk, temp, files etc. then sit back and wait.