dead pixel

  casper69 23:27 01 Aug 2010

hi all

i have a dead pixel on my netbook only 1 and its about two inchs in from the right hand edge.

i wanted to see if anyone has done the pressure trick or any others that may of worked.

a video on line says a dead pixel is done for but im not sure.

also if it is would it be covered under a dell warranty at all?


sorry if i dont answer back till tomorrow

  SirMetal 03:22 02 Aug 2010

I've heard that to have it replaced under warranty it has to have at least five dead pixels.

  northumbria61 08:17 02 Aug 2010

Dead pixel criteria varies with different Manufacturers - click here

"Would it be covered under a dell warranty at all?"

You would have to contact Dell regarding that.

  Ian in Northampton 09:53 02 Aug 2010

It's almost certainly not covered under warranty. The spec for an 'acceptable' number of dud pixels is usually ~5, depending on the total number of pixels on the screen (i.e. it would be a higher number for a higher resolution screen). Some manufacturers also disregard anything that isn't 'central' (they define 'central') so a dead pixel in a corner of the screen often doesn't count.

  Woolwell 12:28 02 Aug 2010

Dell's pixel policy click here.

Bit it doesn't appear to mention netbooks

  sunnystaines 13:03 02 Aug 2010

i thought dead pixels were a thing of the past, what make is it.

  Ian in Northampton 16:03 02 Aug 2010

Sunnystaines: you certainly see far fewer of them these days as the panel fabrication process improves, but 100% of panels with 100% of pixels working and continuing to work for several years is still not quite with us.

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