DCP 115 .paper jam ( brother)

  kaycee1524 10:58 19 Nov 2010
Locked

hi! (dcp 115 brother all in one printer)keeps saying paper jam. but it isn't.when iswitch off the red jam light goes off. then when i try to print it;s as tho it's trying to catch the paper but can't. then paper jam light again. thanks for any help offered.

  johndrew 11:32 19 Nov 2010

It would appear you are not alone.

There are some suggestions here from others that appear to have found a fix click here

There may be other help here click here and click here

  wee eddie 13:20 19 Nov 2010

Just check that you haven't got the Paper Guides set too tight.

  spuds 20:20 21 Nov 2010

I have a Brother DCP-135C ( perhaps similar to the DCP 115?)which gave out this message of a jam on two occasions. Just had a quick look through the front gap and didn't notice anything. It was only when I removed the clip-on back panel, and had a good look that I noticed a paper had stuck in the machine. Fairly easy to remove, and the printer as worked fine since.

Would mention that removing the paper tray doesn't show the problem.

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