data loss after a windows xp reinstall

  ocky 21:53 08 Apr 2004

heres hoping someone can help.

after reinstalling window xp home over the top of the existing one i am unable to access items in the start up group or open documents, pictures,or music files.

microsoft knowledge base articles 312369 and 312368 seem to cover the problem but i can,t get any of the solutions to work (some are a bit beyond my capabilities).

one solution suggests i delete a file from the command prompt but all i get is its the wrong path specified. please help i don,t want to try formmating.

  spikeychris 22:16 08 Apr 2004

Is the file and command....

del /a /f %windir%\system32\undo_guimode.txt

If so its too late to try it, the command should have been run before you shoved XP over itself. You don't want to hear this but you should have backed up first.

  ocky 23:08 08 Apr 2004

yes thats the one! thanks anyway spikeychris.
i,ve just ordered a free cd with the service pack 1 on it and various other things. maybe that will sort it unless you have any more suggestions. cheers

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