rivington 21:26 07 Aug 2008

Hi.I do hope someone can help??
I run XP home edition and I appear to have a damage file (9F1C11AA-197B-4942-BA54-47A84-89BB47F) which relates (v4.windowsupdate.microsoft.com).
What problems will this cause and can I restore the file.
Any help will be most welcome.

  MsTechie 21:28 07 Aug 2008

When do you see this error message, is it on boot up or when your in Windows, or closing down etc? More info please.

  woodchip 21:29 07 Aug 2008

If you have a Full XP CD not a Restore CD, put it in the drive stop it loading, then in the run box type

SFC /SCANNOW press enter See the space before /

  rivington 21:34 07 Aug 2008

MsTechie. I do not error message. This was note when I was scannig through the system for something else and I noticed the word DAMAGED against this file.

Woodchip. no I do not have full XP CD only a restore CD.

  woodchip 21:36 07 Aug 2008

Try it without the CD it may still work

  woodchip 21:37 07 Aug 2008

have you tried running Restore to before the problem with the file

  rivington 20:34 08 Aug 2008

woodchip. tried SFC /SCANNOW without CD no luck! As far as restore point before the problem, I do not know when this prob occurred as I only came across it by chance when I was looking through various system files. Any further help would be welcome!!!

  MsTechie 21:21 08 Aug 2008

To be honest, if the damaged file isn't causing any problems and you can still use Windows Update I would just ignore it.

Run an indepth spyware/virus scan just incase..

  rivington 12:32 09 Aug 2008

Thank you MsTechie. I have run indepth spyware/virus scan with clean report. On Further invest of my sys the 9F1C11A..... appears to refer to Active X. and highlights C:\WINDOWS\SYSTEM32\IUCTL.DLL Damaged. Does this help in trying to locate or cure my prob. All comments and helps is welcomed.

  bretsky 17:18 09 Aug 2008

I don't know whether you want to try this, but if you click here and see the codebase link referring to v4 windows update, if you click on that a download will appear in the form of a zip file, download it to your desktop and open it and extract the iuctl.dll to your C:\WINDOWS\SYSTEM32 directory which is where this file resides, you will probably get a window warning you that this file already exists and do you want to copy over it, if yes you will get a fresh copy of the file.

If you had an XP disc and ran scannow this is probably what it would do.

May be someone else has better knowledge?

bretsky ;0)

  rivington 12:08 10 Aug 2008

Hi bretsky. Have downloaded the codebase ref to V4. Being not Very tech, to extract iuctl.dll to my directory, do I just type C:\WINDOWS\SYSTEM32 into the extract box.Does this call up the directory???
thank you for any help.

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