I am an imbecile when it comes to anything to do with computers, and I apologise if someone has already posted something about this issue before, but if you could help me, I'd be eternally grateful!
My cursor freezes every time I watch a video online for more than 7-8 minutes! And it stays frozen regardless of what I do, so I have to turn my laptop on and off. I have tried practically everything I can think of;
Re-install drivers, delete and re-install flash, delete and re-install Synoptics drivers, bought a mouse instead of using touch pad, scanned and cleaned my computer with AVG, used Registry Easy... Nothing has worked. I've ticked off Chrome's (the browser I primarily use, but the problem appears in Safari as well) built-in Flash plug in... Nothing works. This happens regardless of whether I am watching on full screen or not. After about 7-8 minutes, sometimes longer, there's a PING sound but no information about the issue. I can still left- and right click, but I can't move the cursor...
I have a Compaq 615 (about 4 years old) with Windows 7 32 mbit... Not sure what specification you would need if you think you can help...
Model: CPO615UO (or possibly Q) L - 66Q5X180MBBNCN22Xa
I came across this piece of advice about usb suspend mode:-
Control Panel, Power Options, on whichever plan you have enabled select "change plan settings" accordingly.
Select "change advanced power settings" expand USB settings by clicking on the + sign
Expand the usb selective suspend setting by clicking on the + sign
select "disable" on both on battery and plugged in modes
Click on Apply