critical disc error

  garabaldi 09:48 19 Jun 2005

hi... my friends pc will not boot up, he just gets a black and white screen which says "critical disc error" any suggestions thanx

  AndySD 09:50 19 Jun 2005

Whats the operating system?

  garabaldi 09:56 19 Jun 2005

hes running windows xp

  DieSse 09:57 19 Jun 2005

The obvious suggestion is that there's a problem with the hard drive.

To test it - download a diagnostic program from the drive manufacturers web site - they will create a floppy disk which can be used to boot up and run the program.

Come back with the results.

Seagate - Seatools

Maxtor - PowerMax

Samsumg - HTUTIL and others.

  Fruit Bat /\0/\ 09:59 19 Jun 2005

Hard disk tools :-
Seatools click here
WD Data lifeguard click here
Maxblast3 click here

  AndySD 10:19 19 Jun 2005

If he has the XP cd and not Rescue/Restore disks then use the Recovery Console click here and the CHKDSK command.

Also tell him to check there isnt a floppy disk or CD in any of the drives.

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