Credit card scam!

  Miros 16:27 13 Dec 2007

For what it's worth just received the following from a friend by email:

This one is pretty slick since they provide Y O U with all the information, except the one piece they want.
Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.

One of our employees was called on Wednesday from 'VISA', and I (my friend)was called on Thursday from 'MasterCard'.

The scam works like this: Person calling says, 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank) did you purchase an Anti-Telemarketing Device for £497.99 from a Marketing company based in London?' When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?'

You say 'yes'. The caller continues - 'I will be starting a fraud investigation. If you have any questions, you should call the 0800 number listed on the back of your card (0800-VISA) and ask for Security.

You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?'

Here's the IMPORTANT part on how the scam works the caller then says, 'I need to verify you are in possession of your card.' He'll ask you to 'turn your card over and look for some numbers.' There are 7 numbers; the first 4 are part of your card number, the next 3 are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?' After you say, 'No,' the caller then thanks you and states, 'Don't hesitate to call back if you do', and hangs up.

You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of £497.99 was charged to our card.

Long story - short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or MasterCard directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

What makes this more remarkable is that on Thursday, I got a call from a 'Jason Richardson of MasterCard' with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening .

  Miros 16:34 13 Dec 2007

Read the following:click here

  €dstowe 16:34 13 Dec 2007

Haven't you posted this before?

It is word for word the same as another recent thread on this subject.

It is all to the good that people receive advice about these scams but this one has been around for a very long time. I would have expected the scammers to have modified/updated their patter by now.

  six-h 16:37 13 Dec 2007

Thanks for sharing that unfortunate tale with us,
I must say, I think I too would have been duped by that aproach!
hopefully Your warning will spare others the distress and inconvenience that these "bar stewards" cause, it's particularly nasty at this time of year.

  octal 16:43 13 Dec 2007

Thanks miros,

According to this site click here it's plausible it can happen, but they need to obtain your card details first, either by skimming or going through your rubbish. It's interesting reading the commentary further down the article.

I think normal personal security procedures should combat this sort of thing. like shredding all your personal documents and not letting your card out of your sight.

  Miros 16:45 13 Dec 2007

Sorry no, I haven't posted it before. I did a search before posting and came up with a blank on these forums.

When I read in detail the above link that I gave I see it's dated 2003 so you right it is an old one, maybe it has been resurrected and is currently being used again.

I might as well close it!!

  octal 16:47 13 Dec 2007

By the way, I don't care how many times this has been posted, I think it's good to keep this sort of thing in the forefront of peoples minds, especially when you've got a Swiss cheese of a brain like mine.

  octal 16:48 13 Dec 2007

The article in my link was submitted February, 2006

  €dstowe 16:51 13 Dec 2007

I wasn't suggesting you close it. If the scam is doing the rounds again, people should be aware of it.

  Miros 16:52 13 Dec 2007

I see the link you gave the example given is pretty well identical in it's wording, and it is dated February, 2006. So yes it's old but still worth noting.

We only have one credit card and I know with any like call we would put the phone down and call our credit card fraud department which we have the number of.

  Miros 16:53 13 Dec 2007

I've one of them. Snap:-)

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