Creative Zen Program install problem.......

  mattyc_92 17:58 13 Oct 2005

Hi, today I brought the "Creative Zen Touch"..... I have charged it as it states in the manual....

I have tried, at least, 3 times to install the programs off the installation disk that came with it, but keep getting a "Error Report" dialog when I click Next.

I am running Windows XP Professional with SP2....

Can anyone help? As usual, thanks in advance....

  SANTOS7 18:09 13 Oct 2005

click here
this may help..

  SANTOS7 18:13 13 Oct 2005

Installshield player failed to load or Demoshield player has encountered a problem

If you receive this error message while trying to install a Creative Labs product AND you have recently installed QuickTime 7 or iTunes, follow one of these steps below:

1 - Follow these steps:

* Right click on Start, then select Explore.
* Browse to c:\windows\system32.
* Find the file quicktime.qts.
* Right click and select Rename.
* Change it to quicktime.old.
* Install the Creative software.
* After installation, browse to c:\windows\system32
* Rename the file back to quicktime.qts.


2 - Uninstall Quicktime 7, install the Creative software, Reinstall Quicktime 7

Apple has reported that they will be releasing version 7.03 of Quicktime in early October. This version of Quicktime will resolve the installation errors that occur while installing some

  mattyc_92 18:15 13 Oct 2005

Cheers for the quick response, I have tried that but I will try some of the "updates"....

Will post back in a while to let you know how I got on....

Cheers again........

  mattyc_92 18:19 13 Oct 2005

Your second post has done it....

As usual, you have saved me a headache....

Thanks again


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Microsoft Paint set to die after 32 years

Mac power user tips and hidden tricks

Comment désactiver la saisie intuitive et paramétrer votre clavier ?