Hey there, good evening all. I've just signed up to this to hopefully gain some assistance on my mp3 player. It's a creative zen 20gb and the problem i have is that the player has crashed and when i go to reset and hopefully solve the problem, the player does nothing. Simply loads back up on the same place as it crashes and has a sharp buzzing sound on the other end of the earphones. I've tried charging the player and accessing it through my pc but it's not recognising any of it. Does anyone have any idea of what has happened?