Creative web cam problem

  Petulant 10:46 07 Mar 2005

I have been trying to crack this problem for days and it's driving me mad.
I have XP Pro and am using a Creative Webcam Pro. It is lit up and is showing in the control panel under 'scanners & cameras' and passed the test camera button test.
But when i open the web cam launcher onto live video to test it there is a message 'Creative camera not detected. Plug in camera to continue'
Prior to this i tried uninstalling scanner software in case there was a conflict, uninstalling the web cam software thoroughly as advised in one of these threads, re-installing the software etc
Please help - i'm sure it is something really basic!

  Petulant 12:47 07 Mar 2005

quick update - went to Creative site again and managed to download an update for the driver. Unfortunately the problem is still there.
When i go into the pccam launcher settings and press on the 'video capture' tab everything is greyed out.
Would appreciate any advice!!!!

  anchor 15:09 07 Mar 2005

Try sending an e-mail to Creative support:

click here

  Petulant 09:05 08 Mar 2005

Good idea Anchor - I've done that. I'll post the outcome in case anyone else is having the same problem.

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