crashing at boot up.

  diesel1948 13:42 25 Oct 2012

I have encountered a problem at boot up, the computer crashes after I have logged in. I then have to switch it off on the start button then start again, and as a rule it then boots up properly. Could something be on the way out? It is a Dell 9200 running windows 7 ultimate. Any ideas please?

  Fruit Bat /\0/\ 13:59 25 Oct 2012

Could be hard or soft ware

Any error messages as it crashes?

If it stays on long enough then try:

Autoreboot Disable

1.Click on the Start button and then on Control Panel. Tip: In a hurry? Type system in the search box after clicking Start. Choose System under the Control Panel heading in the list of results and then skip to Step 4.

2.Click on the System and Security link. Note: If you're viewing the Small icons or Large icons view of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4.

3.Click on the System link.

4.In the task pane on the left, click the Advanced system settings link.

5.Locate the Startup and Recovery section near the bottom of the window and click on the Settings button.

6.In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.

7.Click OK in the Startup and Recovery window.

8.Click OK in the System Properties window.

9.You can now close the System window.

10.From now on, when a problem causes a BSOD or another major error that halts the system, Windows 7 will not force a reboot. You'll have to reboot manually when an error appears.

  Fruit Bat /\0/\ 14:00 25 Oct 2012

If you can't get going at all try a system restore to before the problem started

You need to look at Windows Repair Your Computer options.

  • Startup repair - This automatically fixes problems that are preventing Windows from starting
  • System Restore - This will Restore Windows to an earlier point in time
  • Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
  • Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
  • Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Windows operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk NOTE

1/ make sure your PC can boot directly from the Windows DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows installation

13/ Once the Windows installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  woodchip 14:27 25 Oct 2012

When its booting Press F8 then start windows where it lets you press Y or N for yes no to load things forgot what they call it in F8. I had to do it on my Computer other day it took a bit longer on one item but did finally load. Been no problem since

  woodchip 14:27 25 Oct 2012

Think its called Selective Startup

  diesel1948 22:50 25 Oct 2012

Thank you very much for the advice guys, it seems to have solved the problem. Regards diesel.

  woodchip 23:52 25 Oct 2012

What solved it please

  civicr 11:15 26 Oct 2012

The last two times i have seen this - 1) the mainboad battery needed replacing , check you system clock to check for correct time 2) mainboard had a fault as the clock kept giving wrong time again and needed replacing. Both systems now running ok after replacement parts. Hope this helps.

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