Crashed PC

  pjay45 21:19 17 Jan 2012
Locked

Hi all could anyone help me with this problem? My system is a self build with Asus P8Z68-V Pro and Intel i5 2500k chip. I installed 6 updates from Microsoft about 7:30 this eveving and my machine has not worked since. It will not boot from hard disc or Win7 CD. Screen is white all the time. I have disconnected HD and I cannot get into the BIOS either. Any thoughts?

  northumbria61 09:54 18 Jan 2012

Can you get into safe mode (tap f8 on startup) - you may be able to select Last Known Good Configuration

  pjay45 10:01 18 Jan 2012

Unfortunatly not, when I turn on machine screen is all white and cannot see anything I cannot even get into the bios, which I have reset.

  Snrub 10:20 18 Jan 2012

You associate problem with windows updates but check all external leads between rear of computer and monitor, unplug and reconnect including power leads, may be bad contact?

  Secret-Squirrel 10:31 18 Jan 2012

"when I turn on machine screen is all white and cannot see anything I cannot even get into the bios"

A Windows update can't cause those problems, so, for starters, try connecting a different monitor.

  pjay45 11:51 18 Jan 2012

connected another monitor it worked! am in safe mode restoring to a point before update. Will keep you posted. Thank you.

  Secret-Squirrel 12:11 18 Jan 2012

"connected another monitor it worked! "

Thanks for the update PJ.

"am in safe mode restoring to a point before update"

Don't go tinkering too much as it's not a Windows problem. It's likely that the monitor's packed in :( You can prove this of course by connecting it to a different PC.

  pjay45 12:34 18 Jan 2012

Thank you Secret Squirell restored to previous point ok reconnected to original monitor - white out! So must now get a new monitor problem solved! Thank you all.

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