CPU usage

  HazyB 21:33 09 Feb 2006
Locked

My task manager is registering an average 98% CPU usage against file spoolsv.exe. I have run various anti-virus programmes but nothing has picked up this problem.Microsoft refer to a problem with Windows 2000 but I am running XP Professional. Has anyone come across this?

  VoG II 21:35 09 Feb 2006

Which folder is the file in? click here

  User-312386 21:39 09 Feb 2006

how long has this been happening?

  HazyB 22:19 09 Feb 2006

We first noticed the problem 10 days or so ago. there are 4 spoolsv.exe files listed in Search - 1 in windows\prefetch, 1 in windows\$NtuninstallKB896423$ (don't know what this is!) 1 in system32 and 1 in windows\$hf-mig$\kb896423\sp2QFE. From the link you provided it seems like it might be a Trojan?

  VoG II 22:21 09 Feb 2006

Download Ewido Anti-Malware trial version click here

When installing, under 'Additional Options' untick 'Install background guard' and 'Install scan via context menu'.

Launch Ewido by double clicking the icon on your desktop. The program will now go to the main screen. You will need to update Ewido to the latest definition files. On the left hand side of the main screen click update then click on Start Update.

Then select 'Settings'. Under the bottom section 'What to Scan?' make sure 'Scan every file' is ticked. Select 'OK' and you will return to scanning options. Click on Complete System Scan and the scan will begin. This scan can take quite a while to run.

While the scan is in progress, you will be prompted to clean the first infected file it finds. Choose 'Clean' (or 'Delete' if 'Clean' is not an option). Then put a tick next to 'Perform action on all infections'. Doing this enables the scan to proceed automatically until its completion. Click OK.

  HazyB 15:55 10 Feb 2006

I ran Ewido both in safe mode and normal mode but it didn't find anything bad. I am wondering if it is just a corrupt file? Can I delete and reinstall the spoolsv.exe file?

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