Of course this is genuine! How do I really know?

  wee eddie 21:14 15 Aug 2004

Is this the real thing or is it just a new way to get me to download a virus.

This mail arrived today:

Dear Customer,

Important information about your BT Yahoo! Internet service

In the next few days you'll be asked to install a critical patch
for your BT Yahoo! Browser software.

This patch must be installed in order for your BT Yahoo! Browser
software to continue working correctly.

You needn't do anything. The patch will be installed
automatically and you should see the following message, or a
similar one, once the patch installation is complete: 'Critical
Patch installed successfully'.

Thank you for choosing BT Yahoo! Internet.

Best wishes,

BT Yahoo! Internet services team

PS your virus-protected username is:
[email protected]

Please note: this is an automatically generated email for your
information only. We're sorry, but we can't respond to 'replies'
to this address.
If you'd like help or need to contact us, please visit
click here

BT and the 'connected world' logo are trade marks of
British Telecommunications plc.
Yahoo! and the Yahoo! logo are trade marks of Yahoo! Inc.

© British Telecommunications plc 2004.
Registered office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.

  cga 21:18 15 Aug 2004

I am afraid it is a sign of the times that we have all become that cynical and untrusting.

I guess that it is probably OK because they are not asking you to take any positive action but - hey - I would not put my head on the block for swearing I was right.

  stalion 21:20 15 Aug 2004

phone them and ask. do NOT USE IT

  Djohn 21:28 15 Aug 2004

contact your ISP by phone or by e-mail to confirm but if using e-mail do not use a link from the one you have received. Contact them from their home page which you know to be genuine. j.

  mammak 21:32 15 Aug 2004

wee eddie I am with the same as your self and as yet have had nothing of the same,
but the fact that it said that the patch would install automatically,
I would have to question that,
I wasn't aware BT Yahoo installed critical patches.
I for one would only trust "Microsoft"
you might disagree' But here is one that untill knew for sure
wouldn`t trust it,
Regard's Mammak.

  mammak 21:36 15 Aug 2004

Slow to respond again not like me lol,
As above find out via your ISP before trusting anthing,
Good luck wee eddie.

  stalion 21:38 15 Aug 2004

just to add.Anything of importance is still sent by mail by well established companies not email especially if you are already a customer

  Valvegrid 21:58 15 Aug 2004

"BT Yahoo! Browser software"

What browser software? IE, Mozilla, or Opera or are BT Yahoo! offering a browser now? You're wise to be cynical me thinks.

Although I tried to sign in to the site on your link and rejected me, so the site is not harvesting email address an passwords, if they are, they are in for a surprise :-)

  Valvegrid 22:00 15 Aug 2004

BTW, the email address and password were fictitious.

  pc moron 22:32 15 Aug 2004

I'm with BTYahoo! and I haven't received the above e-mail- not yet anyway.

I haven't downloaded/installed any of the BTYahoo! stuff, so maybe that's got something to do with it.

I clicked on the link in your e-mail and it took me straight to the BTYahoo! Help page- the one you can access by clicking on Help on the BTYahoo! homepage.

The point I'm making is that you have to be logged in to access this page- Valvegrid couldn't access it because, presumably, he does not have a BTYahoo! account.

So I'd say the e-mail is genuine.

  Valvegrid 22:37 15 Aug 2004

Yes, you're correct, I don't have an account so if it accepted me I would have been very concerned. I've tried that trick on spoof sites before and they accept anything.

This thread is now locked and can not be replied to.

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