Corrupted/Missing Windows Files pls Help!!!

  julius44 22:40 23 Aug 2008

Hello my friend rang me earlier this evening, and he said that when he switched on his windows XP laptop, the following message appeared "Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM"

He called me to advice him what to do, i have been on google, and seen what the problem is, but as he's not too pc savvy, all the links seem a bit complicated, i need advice on the quickest and easiest way, as i'm gonna advice him what to do over the fone. If someone can point me in the right direction, that would be much appreciated, also does he definately need the windows disk to solve the problem as well??? As much info is needed as possible please to help my friend, thanks

  VoG II 22:45 23 Aug 2008

Yes he needs the disk click here

  Jak_1 22:46 23 Aug 2008

Has he tried booting in safe mode under 'Last known good configuration'?

  Fruit Bat /\0/\ 22:49 23 Aug 2008

all the links seem a bit complicated

yes a corrupted hive file is complicated

does he definately need the windows disk to solve the problem

he needs to get to a command prompt to copy the files, usually from the disk but they could also be in a i386 folder on his hard drive.

a repair install using a XP CD is the easiest way.

Another wayRestore from recovery console

boot from the XP CD. Start Windows Setup and press R to access the recovery console. Select your Windows installation, then type the administrator password – press Enter if there isn't one.
Now enter the following commands:

CD C:\
CD "system volume information\_resto~1"

You'll see a list of restore point folders with names such as RP1, RP2 and so on. Pick the restore point you wish to use, using the folder date stamps to guide you. Enter the commands:

CD RPx (the restore point you chose)

This takes you into the folder containing the restore point snapshot files. Copy the Registry backups so that they overwrite the existing Registry files.

COPY _Registry_machine_system C:\Windows\System32\Config\System
COPY _Registry_machine_software C:\Windows\System32\Config\Software
COPY _Registry_machine_sam C:\Windows\System32\Config\Sam
COPY _Registry_machine_security C:\Windows\System32\Config\Security
COPY _Registry_user_.default C:\Windows\System32\Config\Default

Type the command exit to close the Recovery Console and restart the PC.

or use a Linux live CD to copy the files as above.

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