corrupted pc?

  bigduvat 20:04 13 Sep 2010

my windows vista laptop went haywire recently and quit on me (black screen) after quite a few haphazrd tries it came back again,but minus a few programs. It now seems that Adobe is corrupted and has a missing BIB.dll (I can't download pdf to print off from an email). I've had an engineer look at it and he says he can't do anything to correct it. Can anyone possibly help?

  wee eddie 20:11 13 Sep 2010

Reinstalling Windows would be a potential solution if it were a software problem.

If some of the Hardware had failed then it may be kaput as such repairs to Laptops can be reliant on finding replacement parts which may no longer be manufactured or in stock anywhere.

  Fruit Bat /\0/\ 13:38 14 Sep 2010

You need to look at Windows Vista's Repair Your Computer options.

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  bigduvat 16:16 14 Sep 2010

Tried everything,nothing works-I think my pc's kaput (I'm better off buying a new one-any suggestions)?
Many thanks by the way

  wee eddie 16:25 14 Sep 2010

Once you have decided what you want.

Buy an empty External Hard Disk Enclosure > remove the old Hard Drive from the dead Lappy > Install it into the Enclosure (It's said to be very easy) > and 'VoilĂ ' > you can copy the contents of your Old Hard drive onto the New Computer > then Format the Old Hard Drive and you have, an 'almost' Free, External Hard Drive, for Backups.

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