Corrupted Password

  Dobba 19:15 07 Sep 2007
Locked

A month ago, I switched my ISP to Sky and almost immediately had trouble with my password. Using the appropriate button, I attempted to recall the password perhaps a dozen times without success and I cannot log on to Sky.com, nor can I log into my emails because of this.
Sky have been completely useless in getting my problem sorted. Nearest I got was a phone message on answerphone whilst I was away for a few days, asking me to ring a number and they would sort it over the phone. On ringing said number, they said someone would ring bank - but no-one did.
I desperately need to sort this out. Is there a way of removing the corrupted password, perhaps via the Registry and if so how?
Thanks.

  brundle 19:16 07 Sep 2007

Password for internet access, or email access?

  Dobba 18:27 08 Sep 2007

Hi brundle. Both, actually. Neither password works and/or can be retrieved using the retrieve password button. Incidentally I am using Windows XP Media Centre edition and Internet Explorer 7

  VoG II 18:31 08 Sep 2007

Perhaps click here

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