corrupted normal.dot file in Word

  fzappa 21:15 14 Nov 2003
Locked

Hi-I'm trying to fix a corrupted normal.dot file in Word. I've downloaded the Word 2002 Support Template and clicked on 'Troubleshoot Utility' which is supposed to produce a 'Microsoft Word Troubleshooting Utility' dialog box but it doesn't-instead I only get a window called 'MS Visual Basic SUPPORT [design]' and then I'm stuck. Any help would be much appreciated. Thanks

  pc moron 21:29 14 Nov 2003

If Normal.dot itself is corrupt then delete it- Word will create a new Normal.dot if can't find it at startup.

  Giggle n' Bits 23:39 14 Nov 2003

and delete these as pc moron says. Word automatically recreates a fresh normal.dot.

please close your post if problem is sorted.

  Giggle n' Bits 00:14 17 Nov 2003

suite add in and restarting the machine.
After mailing a MS KB Article snippet.

This thread is now locked and can not be replied to.

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