When using either Cute PDF or PrimoPDF my Word document loses its custom page size, and becomes A4 size in the resulting PDF. I have tried adjusting the Printer Properties (page size) to the same custom size, but although it accepts the change it still reverts to A4.
Thanks wiz-king. Yes, it is set to the custom size in Word. I've tried Googling this problem, and have found various suggestions from the makers of PFD conversion software. But also comments from many people saying that these methods don't work, which now seems to be my experience.