Trying to help an elderly friend whose family use his computer when visiting him (100 mls away) when visiting him, often leaving changes which confuse him and lose him!
Old PC using still older 14" CRT with XP. No matter it is mainly used for word processing.
Old Epson printer he replaced with a new low-spec. - Canon Pixma
I could make little progress because only once could I find Control Panel and didn't discover the path to CP. It is simply not found as an icon on Desktop.
I'm pretty sure the printer is OK, in fact it printed a picture chosen at random using some of the printer's own software.
Tried twice to print a short word.doc and gave up when the thing dithered an error light two flashes and a pause.
I think I could sort this by uninstall/delete and clearing all the multimegabyte "Helpful" clutter, then start again to install the printer.
BUT first I want Conrol Panel both visible and accessible?
Rightclick Start button | Properties | Start Menu tab - Customize button | Advanced tab, and in the Start menu items panel scroll down and put green dot in 'Control Panel' Display as link or Display as menu (as wished)
An alternative way in XP. Click Start and Control Panel - this opens the CP window. At the left end of the heading is a small icon beside the title - with your mouse drag and drop the icon on to your desktop. Job done.
Sea Urchin - It is the absence of Control Panel from the start button or anywhere else, that is causing this fuss.
I've been sacked, or rather in trying to have the elderly man follow by phone lotvic's method. He responded to the moves while I followed on my computer, but the idea fell apart at the penultimate move.
Embarrassed perhaps by the time spent and his tiny monitor which I doubt he finds easy viewing, he claimed he had to go out, and thanked me in a way that made me think he felt too fed-up to continue.
My dander is up now and a miserable box of tricks isn't going to put me off trying.
No wonder the installation is fouled up if we can't find Control Panel!
I will try again another day soon and hopefully green tick after that.