Contribute permission problem

  sugarbabe 09:40 22 Jan 2008
Locked

Hi I am trying to add some updates to a website set up by another web designer. He has left the company with a contribute key which allows them to log on to their website and make the changes they want to.
Unfortunately when we log on it says you do not have permission to edit this page and then says please contact.... and gives his email address.

we are unable to contact this gentleman so are effectively locked out of our own webite. Any ideas how we can get around this problem????

  Kemistri 15:07 22 Jan 2008

Can you edit the files off the server via your FTP client?

  sugarbabe 09:25 11 Feb 2008

i have accessed the files using ftp and have found a file called contibute.xml I can't read html very well but it has lines like admin password value = so i am presuming this is what is blocking me.

If i delete this page what will happen?? or can i edit this page?? I can email to you if you can help.

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