Connection problems - error 678

  RussWoo 15:58 29 Nov 2007
Locked

Hi, experts. I have windows XP home and am getting connection problems. I have dialup. I get error message 678 about not being able to connect to remote computer etc.

Is there a simple solution for this, please? I can't find anything at all on here.

Thanks,

bixbox

  ambra4 16:07 29 Nov 2007

What may be happening is that your call is not getting through for some reason.

Make sure your modem is connected properly to the telephone line.

The telephone cable must be plugged into the jack named "Line" if there are more than one slots.

A test you can perform, is to replace the telephone number you are dialing for your ISP with the number of your cell phone or the number of any other telephone line you have access to.

If the call was successful, make sure that the maximum speed (or baud rate) of your serial port is set to 57600 and that you are dialing the correct telephone number in order to connect.

  Stuartli 16:37 29 Nov 2007

This is the Tiscali help advice for Error 678:

click here

Re the baud rate - it was always advised to set it at about twice the available speed i.e. 115,000k in your case.

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