I have a proble with my fathers computer when he connections to the internet which is AOL (broardband) after about 15 - 30 Mins he gets diconnected but the AOL software keeps running. When he pressed the red 'X' in the top righthand corner nothing happens then after a few minutes it constantly says 'Goodbye'. He is getting all the correct lights on the modem.
Hi Matt, No i used sygate which worked fine up until that point. I have outpost now. I have heard of Norton giving problems with aol but i run Norton antivirus no probs. I would disable Norton and try it and see.
Open the AOL desktop, but don't sign on. go to the toolbar and click on settings/preferences, then Fonts/Text/Graphics. From the new window that opens you will see a box to the lower half with the number 40 in it, reduce this setting to 5 save and exit, close down the desktop and re-boot the PC.
Bring up the AOL desktop, but don't log on, go through the same procedure as above, but reset the number back to 40 save and close down the desktop.
Reboot the PC and this time bring up the AOL desktop and log on, you will see the graphics rebuilt as the screen loads. This will repair the freezing of AOL's software. j.
Just to let you know that my father tried Djohn's suggestion but the problem still persists, he has had NTL check the phoneline and there is no problem with that, also he as contacted AOL and done the suggestions. He does connect to AOL alright and surf the net. All the drivers and AOL software has been re installed.