connection problems

  stevieb100 22:56 01 Jun 2003
Locked

my girlfriend has an IBM pc running windows Me. Her isp is Tiscali and she has ie5. The problem she is having is that the connection keeps cutting off but it tells her she is still online.It trys to connect itself but after a few times an error msg pops up saying to contact isp administrator

  troydi 00:46 02 Jun 2003

How long has she been a tiscali member? Some ISP's have a set time they'll let people online for before cutting them off, and won't let them dial up again. What exactly does the error message say, and how long on average does she connect to the internet for?

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