Connection problem

  smudge6521 12:07 24 Sep 2010
Locked

Can anybody possibly identify the problem I am having here. I have a xp machine that I am trying to connect to the internet. It is hard wired through a router, the router is connecting no problems additionally my ISP can see the router and my computer on the network, however I am unable to connect. I can ping the router but cannot get out onto the Web.

  Rahere 12:29 24 Sep 2010

Who provides your broadband? If it's a cable service then rebooting your router with the computer attached may sort this out.

Reboot = Turn off router, wait 5 minutes and then turn it back on.

  onthelimit 15:42 24 Sep 2010

Have you checked Network Connections to see if it's been disabled?

  woodchip 16:37 24 Sep 2010

Why not create a New Connection using the Wizard in Control Panel

  woodchip 16:38 24 Sep 2010

PS Connection should be set to Auto Find DNS

  smudge6521 22:08 25 Sep 2010

I have tried resetting the router etc but still no joy, anyone got anymore ideas

  rdave13 23:00 25 Sep 2010

How can your ISP 'see' your router and computer when your computer fails to connect to the internet?
Ask them.

  Border View 23:07 25 Sep 2010

Just a suggestion - try going into Control Panel>Internet Options> Connections > Lan Settings > make sure that Proxy server box does NOT have a tick in it.

Good Luck

  gazzaho 05:37 26 Sep 2010

Another suggestion - try cloning your MAC address in your router settings.

  Border View 11:07 27 Sep 2010

Any progress?

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