Connection dropout/reconnect problem

  Legslip 20:54 29 Apr 2009
Locked

I am on Virgin Cable and have the following..
Webstar EPC2100 Series Modem
Netgear WGR614 V7 Wireless Router
Acer 7520 laptop.

When I boot up the laptop connects to the router for a short while and then drops out, then reconnects etc. I have tried three channels (currently 6) but problem reoccurs. If I ethernet hard wire, there is no problem. There is an unsecured network nearby and if I log on to that the connection is stable (but weak).

Any ideas?

  mgmcc 22:44 29 Apr 2009

Make sure you don't have any other "wireless" devices, particularly mobile or cordless phones, close to either the Router or the Laptop. Also ensure that neither is located close to large metal objects, such as central heating radiators, filing cabinets etc.

As a test, see if you can connect reliably to your own router if WEP/WPA encryption is temporarily disabled.

  Legslip 22:46 29 Apr 2009

Thanks mgmcc. All OK with first part. I'll check the second 2morrow.

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