computor shut down

  tony58 13:30 18 Feb 2007

hi,can anyone help me .when i turned my computor on there was a black screen. it said windows could not start properly because of new hardware or a power cut and that it may have have been to protect gave me 2 options to restart windows again but neither worked.

  tony58 13:31 18 Feb 2007

please get back to me quick as i am using someone elses computor.thanks

  Design Print Studio 14:47 18 Feb 2007

Windows may be corrupted and might require a clean install. It has happened to me before. If your computer came with a restore cd use that and select safe restore whatever which will reinstall windows but you will still have your files.

I am quoting an example from my Advent 3119 desktop pc. Not all restore cds are the same. Some pcs have only hard drive recovery. Which version of windows are you using? If you have a manual for your pc look in the restore section.

  tony58 14:58 18 Feb 2007

windows home edition xp. no manual

  VoG II 15:05 18 Feb 2007

Do you have a Windows CD? If so, try a repair click here

  Design Print Studio 19:32 18 Feb 2007

Did your computer come with a restore cd???

  tony58 20:39 18 Feb 2007

put in Windows cd but still no luck.this may be a bit a vague as i am talking to my daughter on the phoneand we are newbies,tony

  birdface 21:06 18 Feb 2007

Can you start in safe mode,And either run Last good configuration ,Or System restore.

  birdface 21:08 18 Feb 2007

Normally to start in safe mode, When computer starts just keep tapping on F8.If it starts on there ,try any of the two things that I said,

  tony58 21:11 18 Feb 2007

thanks all, but will have to leave till tomorrow night tony

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