Computer won't find modem?

  leevis 09:43 16 Jan 2004
Locked

I have just installed windows 98 on my computer and now when I try install the modem the computer can't seem to find it in port 1 or 2. Any ideas?

  AubreyS 10:09 16 Jan 2004

Try going into device manager and do a scan for hardware changes.

  Rand Al Thor 10:18 16 Jan 2004

Whilst you are in device manager, have a look to see if there is a yellow exclamation mark agins the modem. It could be ther is a conflict. It may be that the modem is tring to use the same interrupt as, say your mouse.

  leevis 11:30 16 Jan 2004

There is a yellow exclamation mark next to the modem. Any ideas how to solve it?. I've tried installing the driver again for the modem like it asks but it still dosent work.

  MichelleC 11:45 16 Jan 2004

Do you navigate to modem disc for reinstalling driver? If it's still sticky then clean uninstall, reboot, then reinstall.

  Tog 12:37 16 Jan 2004

This is an external modem, isn't it?

  Chegs ® 13:10 16 Jan 2004

I used to have a Conexant modem,that steadfastly refused to load its driver correctly.I eventually copied the driver folder into C:/Windows then device manager to navigate back to it,this worked on my 98se,and again for XP (before I went adsl)

  billyliv 14:40 16 Jan 2004

Hi, Just a possibility, Your drivers may be in a Zipped folder and may be needing unzipped. Cheers, Bill

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