Computer will not close down, automatically restarts?

  Will 13:56 02 Sep 2013
Locked

Good afternoon all. I have mentioned this problem before, it has not been resolved. My desktop computer will not turn off it automatically restarts going through the start menu is switching off. The only way we can turn it off is to hold the power button for 5 seconds. Is there a setting somewhere? Anybody any ideas? I am running windows XP on a fairly good spec computer. Thanks for any help you can provide.

  hastelloy 14:25 02 Sep 2013

When you click on shut down in the start button menu what option is selected?

  Fruit Bat /\0/\ 15:26 02 Sep 2013

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