Hi I have been having problems with my computer performance for a while so came on to this site to see whether there was any postings to help. I clicked on a link (what works?) and began reading about what is running on my task manager - horrific reading! i found 5 x SVCHOst 32 and RUNDLL32 which i take to mean i have any number of viruses which would explain the problems with my pc. what do i do now please help
Thanks for all your replies I hope i can give all the info you highlighted My PC doesn't stop working completely but have been having to hit control alt delete an awful lot lately. My docs files are playing up freezing or not responding. I defrag regularly today being the latest use disklite My memory shows that i have 3/4 free space I have Norton anti virus. Firewall and also pop up stopper so i thought i was well covered and lastly what do you mean by layered system - that sounds painful! any further thoughts will be gratefully received thankyou
Don't worry about the jargon. RUNDLL32 is often used by nasty software to send and receive data over the net without your knowledge. Sometimes it's called hijack software and comes in various forms. It can often cause slow-downs and crashes as well.
Use Ad-aware and Spybot like I said to check your system for this kind of software. It will find it and (usually) be able to remove it.
That said, your problem may be nothing to do with it but it's well worth doing regularly anyway.
go to click here click "scan for updates" and i suggest you download and install everything that is listed as critical or security related.
next try running a disk cleanup and defrag.click start/my computer and right click your hard drive/properties/general and click the disk cleanup tab and run it.
next click the tools tab and then click "defragment now" and run defrag(may take a while.be sure to shut down any programs running before running this as they may interfere with the process just in case)
adaware and spybot can be downloaded from click hereclick here download and install both the update them and run a scan with each one.anything they find will be safe to remove if you use the default settings.
also as above,i would suggest running a virus check.avg antivirus is free and very good click here also update this after install and run a full scan with it.if it finds anything delete it.if you are having problems deleting anything disable system restore and then run a scan.
another good little tool is spywareblaster click here install and update this after all the above.it will then help stop spyware even getting installed in the first place.
ps.cleanup click here is free and does a better job at getting rid of junk that windows own disk cleanup misses.