Friend had 2 ISPs. Tiscali and Freeserve. He's kept Tiscali and i've deleted for him all traces (I hope) of Freeserve. But when he goes to Create message in Outlook Express, the From line is already completed with his old address at Freeserve. he can of course switch to the tiscali address, but he needs to do this every time at the moment. How can I fix this please? And will this have anything to do with the error message he gets when accessing Tiscali from the desktop shortcut "the host Tiscali couldnot be found. please ensure that you have entered server name correctly....etc, etc" . There is also a second error at same time, identical to the above, but referring to Freeserve - which, as I said, i've deleted.