Computer restarts after shutdown

  sellewe 16:30 29 May 2005
Locked

I am using windows XP SP2 and for no reason I know of it has begun to restart when I try to shut it down. I ensure the shut down is selected but it does not make any difference. Can anyone help?

  Taff36 16:48 29 May 2005

Do you have Roxio Easy CD Creator 5.0 or Direct CD 5.0 program installed on your computer?

  sellewe 16:52 29 May 2005

Yes I have but this was installed about two years ago so should not be the cause

  polzyboy 16:54 29 May 2005

My machine has just started doing the same.I'm running
XP with sp2 no Roxio software i'm using nero
it's been working fine but now continually restarts after shutdown ,refuses to restore to previous settings aswell,

  Joe R 16:57 29 May 2005

click here

scroll down to line 76.

  Taff36 17:04 29 May 2005

For Roxio click here

And further reading to obtain a report click here (Polzyboy start here!)

  Taff36 17:08 29 May 2005

click here Select your current version and see if updates are available. If you don`t know open the Roxio product and go to Help>about in both cases for Easy CD and CD Creator.

  stalion 17:09 29 May 2005
  Taff36 17:28 29 May 2005

Sorry. If it`s V5 just look in Easy CD. You will need to register if you haven`t already done so. Note also the comments on Stalions link about Easy CD upgrade. (Not sure if it`s of concern because if you don`t upgrade you`ll never find out and Easy CD is the cause of over half the problems!)

  polzyboy 17:31 29 May 2005

right click my computer,advanced tab,then startup and recovery,settings,uncheck auto restart.-reboot it may give a blue warning screen before you can turn of.igot this far and then followed screen advice whenrestarted namely disable a piece of hardware thats nolonger working properly.in my case a pci coms controller(probably a corrupted driver.now seems to shut down fine .thanks for the input and ideas all

  sellewe 18:09 29 May 2005

Thanks for all your help but nothing seems to be working! Will have to sign off now but any further help would be appreciated.

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